Cookie policy

 A cookie is a file which is downloaded to the user’s computer/smartphone/tablet on accessing certain web pages, in order to store and retrieve information about the browsing conducted from the said device, but which does not provide us with information about the user’s name or any other personal data, being used for the sole purposes of operation, security and statistics. The cookies which we use cannot read information from the user’s computer or information from other cookies. You can set up your browser so that it notifies you on screen that you are going to receive a cookie. If the user decides not to accept cookies, this will not prevent the user from accessing the information at www.gancedo.com and b2b.gancedo.com.

Gancedo uses its own cookies to manage the different services offered to the user, and depending on their purpose we can differentiate between:

Session cookies: This type of cookie is designed to capture and store data when the user starts a session in the private area of www.gancedo.com and b2b.gancedo.com

This cookie expires when the session is over, erasing itself from your computer.

Persistent cookies: This is a type of cookie which stores the data in the terminal where they can be accessed and processed for a period of time, ranging from a few minutes to several years, as defined by the person in charge of the cookie.

Technical cookies: These cookies allow the user to browse by means of a webpage, platform or application and make use of the different options or services available on it, such as, for example, controlling the transmission and communication of data, identifying the session, accessing restricted zones, remembering the elements in an order, carrying out the purchasing of an order, effecting registration for or participation in an event, using security elements during browsing, storing content for disseminating videos or sound or sharing content on social networks.

Personalisation cookies: These are cookies which allow the user to access the service with some pre-defined characteristics of a general nature depending on a series of criteria on the user terminal, such as for example the language, the type of browser used to access the service, the regional settings wherein the service is accessed, etc.

Analysis cookies: These cookies allow tracking and analysis of user behaviour on the websites to which they are linked to be managed. The information collected by means of this type of cookie is used in measuring website, application or platform activity and for the development of browser profiles of the users of the said sites, applications and platforms, with a view to introducing improvements on the basis of the analysis of usage data relating to the users of the service.

According to the Article 29 Working Group, in its Ruling 4/2012, it is understood that among the cookies exempted from fulfilling the obligations established in Article 22.2 of the LSSI (Information Society Services Act), are those used solely to permit communication between the user’s device and the network, and those used specifically to provide a service expressly requested by the user, being those whose purpose is:

• «User entry» cookies
• Authentication or user identification cookies (session only)
• User security cookies (For example, to detect repeated, mistaken attempts to connect to a website)
• Multimedia player session cookies
• Load balancing session cookies
• Personalisation of user interface cookies
• Complementary cookies (plug-in) to exchange social content

Session cookies and user entry cookies are normally used to track the actions of the user in filling in online forms of several pages, or as a shopping basket to allow the monitoring of the articles selected by the user when clicking on a button.

If acceptance of the cookies which are strictly necessary for the provision of specific services expressly requested by the user is disabled, it will not be possible to correctly consult and/or receive the content and services of www.gancedo.com and b2b.gancedo.com.

Below is a table of the relationship between the cookies used at www.gancedo.com and b2b.gancedo.com.

GANCEDO also uses the analytical cookies of the Google Analytics service to analyse our website. These cookies are used to collect information on the use of our website by visitors, using the information to facilitate and improve browsing. The disabling of these cookies will not affect the functionality of www.gancedo.com and b2b.gancedo.com.

Google Analytics is Google’s analytical tool which helps websites and the owners of applications to understand how visitors interact with these. It may use a collection of cookies to collect information and provide information about usage statistics of the webpages, without personally identifying Google’s visitors. More information on the Google Analytics cookies and privacy information can be found at:

https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

Some parts of the Web may connect to various social networks such as Facebook, Twitter, Google+, Linkedin, etc., which means that you should consult the cookie policy offered by them in each case before using their services

You may allow, block or delete cookies installed on your device by means of the options settings on your internet browser. Below, we list the links to the main browsers where they explain how to do so:

- Internet Explorer

http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies

- Google Chrome

https://support.google.com/chrome/answer/95647?hl=es

- Google Chrome para Android

https://support.google.com/chrome/answer/2392971?hl=es

- Mozilla Firefox

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

- Safari

http://support.apple.com/kb/ph5042

- Safari for IOS (iPhone - iPad)

http://support.apple.com/kb/ht1677?viewlocale=es_es&locale=es_es

These browsers are subject to constant updating and modification, so we cannot guarantee that they will completely fit the version of your current browser. It is also possible to use another browser not mentioned in these links, in which case you should consult your browser’s help in configuring the use of cookies.

If at any point you should wish to withdraw your consent to the current Cookie Policy, you must delete the cookies stored using the adjustments and settings of your internet browser.

The current Cookie Policy is intended to inform you in a clear and accurate way about the cookies used at www.gancedo.com and b2b.gancedo.com.

Should you require more information regarding cookie use, you may request it by emailing lopd@gancedo.com.